Terms of Service

Minneapolis Genetics, PLLC

Effective date: 4/26/2026 Last updated: 4/26/2026

The short version

Before we get to the formal language, here is what these terms actually say:

This document covers using our website. It does not replace the consent forms you sign as a patient.
You can read everything here, share links, and contact us. You cannot copy our content for commercial use, scrape the site, or impersonate us.
The information on this site is educational, not medical advice. Reading an article is not the same as being a patient.
If you book an appointment, the patient relationship begins with that booking and is governed by your patient agreements (Notice of Privacy Practices, Telehealth Informed Consent).
We can update these terms. We will note the date of any change.

If anything below is unclear, please email office@minneapolisgenetics.com.

1. Agreement to these terms

These Terms of Service ("Terms") govern your use of the website minneapolisgenetics.com (the "Site"), operated by Minneapolis Genetics, PLLC ("we," "us," "our," or "the Practice").

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

These Terms apply to website use only. Clinical services are governed by separate agreements you sign as a patient, including the Notice of Privacy Practices and Telehealth Informed Consent.

2. Who we are

Minneapolis Genetics, PLLC is a private telehealth genetic counseling practice based in Minnesota and operated by Vaish Subramani, MGC, LCGC. We provide genetic counseling services to patients located in the 14 jurisdictions listed in our footer.

Contact information: Email: office@minneapolisgenetics.com Phone: (612) 440-8269 Mailing address: [INSERT BUSINESS MAILING ADDRESS]

3. Educational content, not medical advice

Everything on this Site (articles, FAQ entries, package descriptions, downloadable guides, and similar materials) is provided for general educational and informational purposes only.

This content:

Is not medical advice
Is not a substitute for consultation with a qualified healthcare provider
Does not create a patient-provider relationship between you and Minneapolis Genetics
Should not be relied on to diagnose, treat, or make decisions about any health condition

Genetic counseling is highly individualized. Reading an article about NIPT, carrier screening, or PGT does not replace a conversation with a genetic counselor about your specific situation, family history, and goals.

If you have a clinical question, please book an appointment or talk to your OB-GYN, midwife, primary care provider, or another qualified clinician.

In an emergency, call 911 or go to your nearest emergency room.

4. When the patient relationship begins

A patient-provider relationship between you and Minneapolis Genetics begins only when:

You book a paid appointment, and
You complete intake forms and sign required patient agreements (including the Notice of Privacy Practices and Telehealth Informed Consent)

Until those steps are complete, you are a website visitor, not a patient. Submitting a contact form, sending an email, reading an article, or browsing the site does not establish a patient relationship.

5. Acceptable use

You agree to use the Site lawfully and respectfully. You will not:

Copy, reproduce, or republish content from the Site for commercial purposes without our written permission
Scrape, harvest, or use automated tools (bots, crawlers) to extract content, except for standard search engine indexing
Attempt to gain unauthorized access to any part of the Site, our systems, or other users' information
Introduce viruses, malware, or any harmful code
Impersonate Minneapolis Genetics, Vaish Subramani, or any other person
Use the Site to harass, threaten, or harm any person
Submit false, misleading, or fraudulent information through any form on the Site
Use the Site or its content to provide healthcare services to others
Frame, mirror, or otherwise present the Site as your own

We reserve the right to investigate violations and to take appropriate action, including blocking access and reporting to law enforcement when warranted.

6. Intellectual property

All content on the Site, including text, articles, graphics, logos, images, and design ("Content"), is owned by or licensed to Minneapolis Genetics and is protected by copyright, trademark, and other intellectual property laws.

What you can do

Read and view Content on the Site
Share links to Site pages on social media or in email
Print or save Site pages for your personal, non-commercial use (for example, sharing a Resources article with your OB)
Quote brief excerpts with proper attribution to Minneapolis Genetics

What you cannot do

Copy substantial portions of Content for use on another website, blog, newsletter, or commercial product
Modify Content and present it as your own
Remove copyright notices, attributions, or branding
Use our name, logo, or "Minneapolis Genetics" mark without permission

Permission requests

For permission to use Content beyond what is described above, email office@minneapolisgenetics.com. We are generally happy to grant permission for educational and clinical use with attribution.

7. User submissions

If you submit information to us through any form on the Site, by email, or otherwise (a "Submission"), you confirm that:

The information is accurate to the best of your knowledge
You have the right to share the information
The information does not violate the rights of any third party (including privacy or copyright)

You retain ownership of any Submission. By sending it to us, you grant us the right to use it for the purpose for which it was submitted (for example, to respond to your inquiry).

Please do not include sensitive health information in contact form messages or unencrypted emails. If you have a clinical question, please book an appointment so we can discuss it through our HIPAA-compliant platforms. See our Privacy Policy for more.

8. Third-party links and services

The Site may include links to third-party websites, services, or resources (for example, the websites of testing labs, professional organizations, or partner platforms like Jane).

These links are provided for your convenience. We do not control these third parties and are not responsible for:

Their content, accuracy, or availability
Their privacy practices
Any harm you experience as a result of using them

When you leave our Site, you are subject to the terms and privacy practices of those third parties. We encourage you to read them.

9. Booking and scheduling

Appointments are scheduled through Jane (jane.app), a third-party HIPAA-compliant practice management platform. When you book an appointment, you also become subject to Jane's terms and privacy policy for the scheduling process.

Booking confirmation, appointment reminders, secure messages, and patient documents are delivered through Jane.

Payment

Payment is processed at the time of booking. We accept HSA and FSA cards. By booking, you authorize the charge for the package you select.

Cancellation

Our cancellation policy is published on our FAQ page and within Jane at the time of booking. Late cancellations and no-shows may result in forfeiture of some or all of the session fee, as detailed in that policy.

Good Faith Estimate

In compliance with the federal No Surprises Act, you will receive a Good Faith Estimate of expected charges before your appointment. You have the right to dispute charges that exceed the Good Faith Estimate by more than $400.

10. Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
Warranties that the Site will be uninterrupted, error-free, secure, or free of viruses
Warranties that any information on the Site is complete, accurate, current, or reliable

The Site may experience downtime, technical issues, or content updates. Information on the Site, including pricing, availability, articles, and FAQ, may change without notice.

Genetic counseling outcomes are inherently uncertain. No information on this Site is a guarantee of any particular result from genetic testing or counseling.

11. Limitation of liability

To the fullest extent permitted by law, Minneapolis Genetics, PLLC, its owners, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) the Site, even if we have been advised of the possibility of such damages.

In no event shall our total liability arising out of or related to your use of the Site exceed $100 USD or the amount you paid us for services in the six months preceding the claim, whichever is greater.

This limitation does not apply to:

Liability for clinical services rendered (which is governed by your patient agreements and applicable healthcare law)
Any liability that cannot be excluded or limited under applicable law (some states do not allow the exclusion or limitation of certain damages, in which case these limits may not apply to you)
Gross negligence or intentional misconduct

12. Indemnification

You agree to defend, indemnify, and hold harmless Minneapolis Genetics, PLLC, its owners, employees, contractors, and affiliates from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your violation of these Terms
Your misuse of the Site
Your violation of any third party's rights, including intellectual property or privacy rights

This obligation survives termination of these Terms.

13. Termination

We reserve the right to suspend or terminate your access to the Site at any time, with or without notice, for any reason, including violation of these Terms.

Termination of website access does not affect any patient relationship you may have with Minneapolis Genetics, which is governed by separate agreements.

You may stop using the Site at any time.

14. Governing law and disputes

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.

Informal resolution

If you have a dispute or concern about the Site or these Terms, please contact us first at office@minneapolisgenetics.com. We will work in good faith to resolve the matter.

Formal resolution

Any dispute arising out of or relating to these Terms or your use of the Site that cannot be resolved informally shall be brought exclusively in the state or federal courts located in Hennepin County, Minnesota, and you consent to the personal jurisdiction of those courts.

You and Minneapolis Genetics agree to resolve disputes through binding arbitration, except that either party may bring an individual action in small claims court. You waive the right to participate in a class action.

Patient claims

Disputes related to clinical care are governed by applicable healthcare law and your signed patient agreements, not by this section.

15. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page indicates when the most recent changes were made.

For material changes, we will post a prominent notice on the Site. Your continued use of the Site after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, please stop using the Site.

16. Miscellaneous

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire agreement

These Terms, together with our Privacy Policy, Notice of Privacy Practices, and Telehealth Informed Consent, constitute the entire agreement between you and Minneapolis Genetics regarding the Site.

No waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision.

Assignment

You may not assign or transfer your rights or obligations under these Terms. We may assign these Terms in connection with a merger, acquisition, or sale of assets, with notice to you.

Headings

Section headings are for convenience only and do not affect interpretation.

17. Contact

Questions about these Terms?

Minneapolis Genetics, PLLC Vaish Subramani, MGC, LCGC Email: office@minneapolisgenetics.com Phone: (612) 440-8269